Frozen Event Privacy Policy

    2. We are FROZEN EVENT LIMITED (referred to as "we", “us” and “Frozen Event”) and we are committed to protecting and respecting your privacy when you are visiting any website maintained by us including without limitation the website at and our Facebook and Twitter pages (together the “Website”) or communicating electronically with us.
    3. This policy, together with the Terms and Conditions (which can be found at the bottom of our website at, explains what types of personal and non-personal information we collect when you use the Website and the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not agree with this policy, you must cease use of the Website immediately.
    4. Frozen Event uses the personal information we collect from you to provide our service to you. We will not rent, sell or share your personal information with any other company for its own marketing purposes without your consent except where mentioned in this policy.
    5. For the purpose of the Data Protection Act 1998 (the Act), the data controller is FROZEN EVENT LIMITED of Flat 35, Newbery House, Northampton Street, London N1 2HX which is registered with the ICO with registered number Z2937411.

      In order to provide you with the best possible service, we may collect and process the following data about you:

      Information you provide us

    2. If you register with the Website, we ask you to provide us with certain personal information.
    3. There may also be opportunities within the Website to provide contact details or personal information relating to your friends or family members and their social networking site profiles. We may use the information you provide us along with your browsing details, to provide you with a better experience when using the Website. We will always provide you with the opportunity to opt out of receiving any communication via email.
    4. We may also ask you for information from time to time including when you report a problem with our Website.
    5. Direct communications

    6. If you contact us, we may keep a record of that correspondence.
    7. Surveys

    8. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
    9. Usage and browsing information

    10. As part of the standard operation of the Website, we may collect certain non-personal information from you. For example, when you upload, arrange, view, print, or tag an image (or series of images), or submit a posting about an image (or series of images) on the Website, the Website may send to us basic information about your browsing and the activities that you have performed. This may include dates and times and information relating to the image (or series of images) you uploaded, arranged, viewed, printed, or tagged, or the image (or series of images) about which you submitted a posting. We may combine this non-personal information with your personal information.
    11. We may also use information derived from your activities in uploading, arranging, viewing, printing, tagging, or purchasing, or submitting a posting, (in conjunction with technology or otherwise) to identify a person in an image and to use that information to provide a better service to our customers.
    12. We may also record details of your visits to and use of the Website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
    13. IP Addresses

    14. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to check aggregate information provided to us by our suppliers. To the extent required we may provide this information to third parties. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
    15. Mobile UDID

    16. If you access the Website through a mobile telephone, we may receive a unique identifier for your phone if your handset manufacturer or network provide it. We may use your unique mobile device identification information to offer you extended functionality. We may associate that information to the mobile device identification information and to other information we have collected from and about you; however we will not use that number to telemarket to you.
    17. Information you provide on Merchant’s websites

    18. You might find links to third party websites on the Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
    1. COOKIES
    2. We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the Website to operate.
    3. If you register with us or if you continue to use the Website, you agree to our use of cookies.
    4. Please note that our advertisers and merchants may also use cookies, over which we have no control. Such cookies (if used) would be downloaded when you click on an advertisement on the Website.
    5. You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies as soon you visit the Website.
    2. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
    3. All information you provide to us is stored on our secure servers.
    4. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
    2. We use information held about you in the following ways:
      1. to ensure that content from the Website is presented in the most effective manner for you and for your computer or telephone;
      2. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
      3. to carry out our obligations arising from any contracts entered into between you and us;
      4. to allow you to participate in interactive features of our service, when you choose to do so; and
      5. to notify you about changes to our service.
    2. We may disclose your personal information to third parties:
      1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
      2. if Frozen Event Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
      3. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Frozen Event Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
    2. The Act gives you the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at
    3. The Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
    2. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
    2. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
    1. CONTACT
    2. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to